Dwaun L. Collier

33 Victoria Manor Ct. Sicklerville, NJ 08081

dlcolliersr@gmail.com or dwaunlcolliersr@gmail.com

(856) 562-2412

To perform, excel, and exemplify excellence in the workplace while enhancing the patient’s care and or client’s experience, towards the organization to be notable while yet positive and providing the best care or experience possible.

Willing to relocate: Negotiable

Authorized to work in the US for any employer

Work Experience

Building Manger/Assistant Director of Environmental Services  

Temple University Hospital Episcopal Campus & NACC

100 East Lehigh Ave Philadelphia, PA 19125

July 2020 – Current

• Responsible for a total of 100 1199C Union employees
• Implemented new processes and documentation for quality assurance (QA) inspections for any regulatory review while also implementing new processes for daily cleaning schedules for along with action plans to ensure all cleaning tasks and projects were getting completed
• Implemented new rounding documentation/ quality assurance (QA) inspections for supervisors to ensure proper analysis of employee work, projects, and performance remained at regulatory standards

3rd Shift Sanitation Supervisor & Quality Control Supervisor  

Misfits Market

Pennsauken & Delanco NJ

July 2020 – Current

• Responsible for 3rd shift sanitation, QC technicians, and housekeeping a total of 31 associates
• Sanitation:
  • Responsible for overseeing the production clean-up and keep up along with sanitation cleaning of down production lines
  • Ensured proper disposal of all food products and materials used in production
  • Regulated all distribution of any food product being donated or destroyed
• QC Technicians:
  • Responsible for overall direction of products from receiving to delivery of product to clients
  • Inspected clients finished box products insuring proper food items were selected and packed correctly
  • Inspected production lines ensuring correct product for staging was stocked and in correct location
  • Ensured all company guide lines due to CDC & COVID measures were being adhered to

2nd & 3rd Shift Operations Manager

Crothall Healthcare Environmental Services

Inspira Medical Center Mullica Hill NJ & Woodbury NJ

February 2019 – July 2020 New Employment

• Responsible for 2nd & 3rd shift housekeeping staff/hourly of 45 and a supervisor along with all floor care projects while implementing all Crothall Health Care 10 step cleaning process
• Responsible for all linen distribution for entire hospital and inspected all Operation Procedure Rooms, Labor & Delivery Procedure Rooms, and Cath Lab Operation Rooms areas for sanitation and sterilization
• Coordinated all discharges with Nursing to ensure quick and clean turnaround of all patient rooms

Area Manger New Castle County Delaware

Mid-Atlantic Janitorial Services A-Team Corp

February 2019 –  August 2019 New Employment

• Directly responsible for 26 government facilities with 130 part-time and full-time employees with two hourly supervisors. These facilities included the Air National Guard base and the Davison of Forensic Sciences building
• Implemented new hiring processes and training for all new hourly employees while maintaining company and contractual government standards
• Responsible for bi-weekly orders of all supplies while maintaining a $5685.00 budget per order. Maintained daily interaction and communication were made with all clients and building administrators to ensure quality standers are being kept and contractual needs are being adhered to while ensuring all tickets and projects/floor care or carpet care are being completed

 Safety Training Manager

Aramark/University of Penn - Philadelphia, PA

June 2017 to January 2019 New Employment

• Responsible for the effective development, coordination and presentation of training and development programs for all employees at the University of Penn for housekeeping department of 500 plus employees. Assess company-wide developmental needs to drive training and service initiatives. Identify and arrange suitable training solutions for employees.
• Acts as liaison between the University of Penn and Aramark to ensure a better cultivation of relationship while enhancing all policies and procedures

Manager of FRES Housekeeping

Aramark/University of Penn - Philadelphia, PA

June 2017 to August 2018 Promoted

Chemistry Building, Morgan Building, Learner/Music Building, and Early American Building leading 10 housekeepers.

• Instructed housekeepers on proper uses of new implementation of microfiber program while instilling in them why the program will best fit their area and over all the university

• Actualized new flood closet procedures with housekeepers ensuring their reediness for any potential flood emergencies
• Indoctrinated standards of work performance and expectation levels to all employees while intruding communication standards that needed to be adhered to create better client relations
• Adjusted and removed all old outdated chemicals in all housekeeping closets ensuring our compliance with university policing while executing higher standards for compliance of chemical tampering and proper usage
• Responsible for train the trainer program for all new equipment assigned to me ensuring all trainees are knowledgeable about said equipment

1st Shift Manager Environmental Services/ Payroll Administrator

Sodexo/Hahnemann Uni. Hospital - Philadelphia, PA

May 2014 to August 2018 Contract Ended

• Instructed housekeepers on proper uses of new implementation of Sodexo shine/revitalize program

• Introduced new seven step cleaning procedures to housekeeping staff while cultivating an expectation of cleanliness
• Responded to all penitent concerns by rounding with nursing administration while ensuring proper communication was received for aby and all complaints
• Responsible for train the trainer program for all new equipment assigned to me ensuring all trainees are knowledgeable about said equipment
• Completed weekly payroll for two departments that included a total of 300 union members and two separate CBAs
• Scheduled all and implemented scheduling procedures for associates and managers for time keeping

Manager 2nd and 3rd Shifts Environmental Services

Sodexo USA/ Kennedy Health Services - Cherry Hill, NJ

July 2012 to May 2014 Contract Ended

Environmental Services leading 80 housekeepers

• Implemented company strategies for proper sanitation, sterilization, and overall cleanliness for hospital operating room, emergency department, patient rooms, restrooms, administrative offices and any other areas of the system assigned while keeping in line with Sodexo's process for cleanliness * Adjusted the daily actives of hospital and staff insuring the best possible outcome for customers while implementing new polices for best possible room turn over * Changed all levels of inventory/ products to distribute products/equipment, insuring all products/ equipment was returned and accounted for while staying within budget
• Identified and corrected communication issues between the house keeping department and nursing to insure a better cultivation of work and gave a more enhanced understanding to housekeeping to why their roles and or positions are important to the hospital

Education

Bachelor's in Business Administration

SNHU Online

2023

Skills

• Surfacide UV Light System
• IQC Inspections App

(Go Spot Check)

• Kronos
• ADP
• Sodexo Trakkar System
• Agile Track bed system
• TDSS bed system
• MS Office, Excel, & Power Point