- Lindenwold
- January 4, 2020
Erika Surrency
erika.young3@gmail.com
Looking for permanent employment as an administrative assistant, receptionist, or customer service representative. I have a degree in English/Mass Communications. I also have years of experience in administrative work as well as customer service.
Skills and Experience:
Basic Administrative skills: Handle inbound and outbound calls, Manage mail and emails (incoming and outgoing), order office supplies, schedule client appointments, data entry. Tasks such as copying, faxing, scanning and filing.
• Programs used: Microsoft Word, Microsoft Excel, Google Form, Google Spreadsheet, Microsoft Outlook, Outlook Calendar.
Education
Majored and received degree in English/Mass Communications.
Experience
Currently working temporary assignments under Contemporary Staffing Solutions. Positions consists of data entry, inbound and outbound calls.
Managed accounts, appointments and additional information onto Excel, Spreadsheet, Calendar or any other program. Handled inbound and outbound calls from clients.
Took inbound calls for customers placing orders. Assisted with tracking down orders placed and well as provided technical support if they were having issues with their products.
Answered calls, greeted clients, handled incoming and outgoing mail, data entry, ordered office supplies, assembled company promotional products.