Administrative Specialist
  • Lindenwold
  • January 5, 2020

Erika Surrency

Looking for permanent employment as an administrative assistant, receptionist, or customer service representative. I have a degree in English/Mass Communications. I also have years of experience in administrative work as well as customer service.

Skills and Experience:

Basic Administrative skills: Handle inbound and outbound calls, Manage mail and emails (incoming and outgoing), order office supplies, schedule client appointments, data entry. Tasks such as copying, faxing, scanning and filing.

• Programs used: Microsoft Word, Microsoft Excel, Google Form, Google Spreadsheet, Microsoft Outlook, Outlook Calendar.



Phone Number


Bachelor's Degree
Aug 2001 — May 2005

Majored and received degree in English/Mass Communications.


Customer Service Representative @ Contemporary Staffing Solutions
Aug 2019 — Current

Currently working temporary assignments under Contemporary Staffing Solutions. Positions consists of data entry, inbound and outbound calls.

Virtual Assistant @ A. Roberts Contractors
Nov 2017 — Jul 2019

Managed accounts, appointments and additional information onto Excel, Spreadsheet, Calendar or any other program. Handled inbound and outbound calls from clients.

Customer Service Representative @ Visionary Brands
Oct 2016 — Oct 2017

Took inbound calls for customers placing orders. Assisted with tracking down orders placed and well as provided technical support if they were having issues with their products.

Receptionist @ Children's Choice
Jan 2015 — Oct 2016

Answered calls, greeted clients, handled incoming and outgoing mail, data entry, ordered office supplies, assembled company promotional products.

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