- Wenonah
- March 24, 2025
I am a seasoned Director with 15+ years of international supply chain operations, logistics coordination, event management, and strategic leadership on a global scale. Recognized for demonstrating a natural aptitude for orchestrating and executing impactful events, as well as for empowering and training employees to build high-performing teams. Professional focal points include relationship-building, negotiation skills, and the ability to adapt to ever-changing situations in a fast-paced environment. Delivering superior administration in these areas of expertise requires the utilization of effective business and financial acumen, and a keen eye for detail, as well as workflow optimization, and project management, and resource allocation expertise.
My current role is a Director of International Logistics, Business Development, and Events with Venetia Window Covering. Under my leadership, I utilize my industry knowledge and extensive skillset to oversee daily business operations, direct the production and management of global events, and deliver dedicated logistics support. procedural inquiries. I am also responsible for implementing process improvements, leading cross-functional teams, and developing trusted, long-term relationships with international partners. In addition, I liaise with senior leadership and stakeholders to ensure that the company’s overall service and support structure is driving our goals forward with minimal expenditures, optimizing operational efficiency, and maximizing success.
Colleagues describe me as a progressive, driven, down-to-earth, results-focused and managerial expert who can be relied on to deliver superior event management and logistics solutions while maintaining a keen focus on quality and client satisfaction.
I am pursuing new opportunities and can be reached through this profile, or by phone at: 856-217-3839.
Education
Studied international business and marketing. Completed an international residency in South America.
Studied Business Management and Spanish. Studied about @ City University in London, England.
Experience
• Take the lead in overseeing the operations of a 3PL international importing/exporting company that specializes in blinds and window treatments.
• Supervise the production and management of high-impact international events, ranging from intimate business dinners to large-scale, multi-company conferences.
• Empower, direct, and motivate multi-functional teams across international sales and logistics while providing tailored coaching, constructive feedback, performance evaluations to equip them with the skills necessary to excel.
• Deliver comprehensive logistical support and guidance to clients to ensure seamless global supply chain management, streamline the import/export process, ensure compliance with international trade regulations.
• Responsible for crafting strategic policies and business development plans to achieve long-term business objectives.
• Liaise with international factories and warehouses to manage the entire product lifecycle, including research and development, production, marketing, sales, customer service, and logistics.
• Create and nurture strong, trusted relationships with international partners with a focus on enhancing collaboration, optimizing resources, and driving business success.
• Devise and implement operational improvements that boost efficiency, reduce costs, and enhance customer satisfaction.
• Perform market research to identify emerging trends and opportunities in international trade and develop innovative business strategies.
• Utilize strong interpersonal skills to negotiate contracts with shipping companies, customs brokers, and suppliers.
• Track shipments and monitor key performance indicators (KPIs) to improve transparency and accountability in logistics operations.
• Coach, mentor, and train logistics and sales teams to enhance skillsets and ensure alignment with company goals.
• Educate clients and stakeholders on the nuances of international trade to build trust and confidence in services.
• Advance the development of contingency plans for supply chain disruptions to ensure business continuity during geopolitical events, economic shifts, and global health crises.
• Pilot cross-border marketing campaigns that effectively promote new products and services across international markets to drive revenue growth.
• Accountable for managing multi-million-dollar budgets, ensuring cost-effective allocation of resources while meeting financial goals and maintaining quality standards.
KEY ACHIEVEMENTS
• Progressed from Customer Service Manager to Director in recognition of outstanding work ethic and strategic leadership within the organization.
• Transformed international shipping procedures during the COVID-19 pandemic to minimize product and delivery delays amidst global shutdowns, border restrictions, and factory closures.
• Orchestrated and executed innovative marketing campaigns that included promotional events and charitable initiatives.
• Contributed directly to driving annual sales growth and enhancing brand recognition.
• Headed community engagement strategies by promoting local partnerships and events that increased patron loyalty and market presence.
• Cultivated and maintained lasting relationships with customers and community members which led to long-term business growth and repeat clientele.
• Sourced, interviewed, and hired top talent for the company to build a team of high-performing employees.
• Analyzed sales and performance data to identify growth opportunities and implemented strategic initiatives that enhanced revenue streams.
• Assumed responsibility for promptly resolving diverse conflicts, challenges, and issues with high-profile customers to ensure customer satisfaction and retention.
• Enhanced team efficiency by creating Banquet Event Orders (BEOs), encouraging cross-departmental collaboration, and consistently exceeding event performance goals.
• Increased restaurant traffic by hosting a Brazilian FM radio show across media platforms to expand outreach and brand awareness.
• Designed customized dining and event experiences tailored to client preferences while managing a diverse portfolio of corporate and private events.
• Completed post-event evaluations and client follow-ups to gather feedback and ensure continuous improvements.
• Bridged communications with cross-functional teams to implement new service workflows, reduce event setup times, and improve overall efficiency.
• Accountable for managing budgeting and forecasting for large-scale events to ensure that financial targets were met.
KEY ACHIEVEMENTS
• Developed and hosted high-profile events, such as a sold-out NFL Draft gathering featuring collaboration with notable Philadelphia Eagles players Brian Westbrook and Freddie Mitchell.
• Established and implemented a successful mentoring program that increased employee engagement, morale, and retention.
• Managed all aspects of business administration including HR, AR, PR, Sales, Marketing, etc.
• Provided logistics and transportation assistance for a wide array of commodities to clients for importing/exporting
• Completed mandatory governmental documentation for importing/exporting
• Continuously employed new strategies to strengthen and improve client retention
• Created new, modernized computer filing system
• Conducted market research to identify new opportunities and target markets
• Continually maintained and improved company's reputation/positive image in markets served
• Spearheaded the planning, booking, and execution of networking events for one of the nation's leading professional networking companies, consistently exceeding attendee engagement goals, while maintaining a keen focus on safety.
• Recruited, trained, and directed event staff and promoted a collaborative environment that enhanced task efficiency and staff performance.
• Maintained strict oversight of event budgets while also implementing effective cost-control measures to meet financial objectives without compromising quality.
• Streamlined event planning processes by managing administrative logistics, including event scheduling, booking, and promotional campaigns, ensuring seamless execution.
• Secured optimal rates and services by negotiating favorable contracts with venues, vendors, and suppliers.
• Produced detailed event reports to document attendance metrics, feedback, and post-event analysis, and inform and improve future event strategies.
• Partnered closely with senior leadership to review actionable status reports, event planning progress, resource allocation, risk assessments, and overall project milestones.
• Represented the company at industry conferences, hosting interactive booths to increase visibility and drive attendance at future networking events.
• Pioneered innovative networking formats and activities to enhance attendee engagement and create meaningful professional connections.
• Leveraged data-driven insights to identify trends, improve event performance, and increase overall attendee satisfaction ratings.
• Created contingency plans to address potential challenges and ensure uninterrupted event execution in the face of unforeseen circumstances.
• Strengthened strategic partnerships with industry influencers and organizations to enhance event credibility and attract high-value attendees.
KEY ACHIEVEMENTS
• Boosted event attendance by over 50% through targeted outreach strategies and innovative marketing campaigns.