Tiffiny Brooks

College Prep

Ensure compliance with federal, state, and local fair housing regulations. - Support resident relations, occupancy processes, and lease compliance. - Assist with audits, reporting, and regulatory documentation. - Address resident concerns while maintaining compliance and service standards

Oversaw multi-site operations with responsibility for revenue, occupancy, and budgets. - Led high-performing teams and improved customer satisfaction metrics. - Implemented sales, pricing, and retention strategies to strengthen financial performance. - Ensured compliance with corporate and safety stand

Managed daily operations of a high-volume self-storage facility. - Led staff hiring, training, scheduling, and performance management. - Conducted inspections ensuring safety, cleanliness, and compliance. - Supported sales and marketing efforts to improve occupancy and revenue.