• Mullica Hill
  • July 12, 2023

Highly motivated and reliable Human Resources Professional with a Master's Degree in Business Administration with a concentration in Human Resources Management. Recognized for a steadfast commitment to optimizing organizational performance through strategic HR initiatives and fostering a positive work culture. Possessing extensive expertise in international employee work visa management, ensuring compliance and facilitating seamless cross-border operations. Seeking to leverage this comprehensive HR knowledge and international experience to contribute to the success of a growing organization.

Experience
Human Resources Officer | Wavestone US Inc. | April 2021 - Present

  • Provided expert guidance to management on ensuring compliance with regulations and laws pertaining to international employees' work visa and work permit management.
  • Successfully developed and implemented an internal mobility process, facilitating seamless transitions and maximizing talent utilization within the organization.
  • Conducted comprehensive analysis of employee feedback, surveys, engagement stay interviews, and exit interviews, providing valuable insights to management for enhancing employee satisfaction and retention.
  • Delivered exceptional HR support to a diverse workforce of over 100 employees, addressing a wide range of HR-related inquiries and issues.
  • Played a key role in formulating and implementing effective human resource policies, aligning them with organizational goals and industry best practices.
  • Resolved employee issues promptly, contributing to high job satisfaction ratings and fostering a positive work environment.
  • Continuously assessed internal processes to identify opportunities for improvement, ensuring enhanced support and efficiency for employees.
  • Cultivated meaningful relationships with employees from both US and global offices, fostering a collaborative and inclusive work culture.
  • Maintained accurate and secure personnel files for employees, ensuring compliance with privacy and data protection regulations.
  • Successfully managed budgets, invoicing, and purchase orders, ensuring cost-effective HR operations.
  • Provided valuable expertise and assistance in performance management and campus recruitment, contributing to the growth and development of the organization's talent pool.
  • Collaborated with recruitment efforts by sourcing and screening candidates, scheduling interviews, and collecting feedback.
  • Led employee onboarding and offboarding processes, fostering strong relationships and supporting employees throughout their career at the company.
  • Developed internal training materials to support learning and development initiatives, enhancing employee skill sets and performance.
  • Organized and led yoga sessions as part of employee wellness initiatives, promoting physical and mental well-being in the workplace.
  • Took on Office Manager responsibilities for three US offices, ensuring smooth operations and maintaining a conducive work environment.
  • Actively contributed as a member of the CSR team and Culture Committee, making a positive impact on corporate social responsibility initiatives and fostering a vibrant and inclusive organizational culture.

 

Talent Coordinator | WGroup - A Wavestone Company | August 2019 - April 2021

  • Provided valuable support to the recruitment team by formatting resumes for optimizing presentation for clients.
  • Delivered exceptional HR support to a diverse workforce of over 100 employees, addressing a wide range of HR-related inquiries and issues.
  • Maintained accurate and secure personnel files for employees, ensuring compliance with privacy and data protection regulations.
  • Collaborated with recruitment efforts by sourcing and screening candidates, scheduling interviews, and collecting feedback.
  • Led employee onboarding and offboarding processes, fostering strong relationships and supporting employees throughout their career at the company.
  • Developed internal training materials to support learning and development initiatives, enhancing employee skill sets and performance.
  • Continuously assessed internal processes to identify opportunities for improvement, ensuring enhanced support and efficiency for employees.

 

Talent Acquisition Specialist | Bellwether Behavioral Health | June 2018 - August 2019 

  • Facilitated employee onboarding and offboarding procedures, nurturing long-lasting relationships and providing ongoing support throughout employees' tenure.
  • Delivered exceptional HR support to a diverse workforce of over 100 employees, addressing a wide range of HR-related inquiries and issues.
  • Assisted in coordinating and managing training initiatives for employees.
  • Streamlined and optimized the employee referral process, including overseeing bonus administration.
  • Conducted regular assessments of internal processes to identify areas for improvement, enhancing support and efficiency for employees.
  • Collaborated in recruitment efforts by sourcing and screening candidates, coordinating interviews, and gathering feedback.
  • Developed and refined job descriptions to accurately depict position requirements.
  • Prepared job offer letters to extend formal employment offers to qualified candidates.
  • Designed candidate experience surveys and analyzed feedback to continually enhance the recruitment process.
  • Proactively organized and led job fairs to establish meaningful connections with prospective candidates.

Inventory Manager | Shoprite | May 2017 - May 2019 

  • Designed and executed strategic product relocations within the store, optimizing inventory management and enhancing operational efficiency. 
  • Maintained accurate and up-to-date electronic product location records, ensuring seamless product tracking and retrieval. 
  • Demonstrated strong leadership skills by overseeing department orders, store resets, and timely execution of product recalls. 


Shoprite From Home Assistant Manager | Shoprite | May 2011 - May 2017 

  • Played a pivotal role in the success of the department by mentoring and training new employees, fostering their development. 
  • Displayed exceptional organizational and decision-making abilities by overseeing the department in the absence of the manager. 
  • Achieved outstanding order fulfillment statistics, leading the department in delivering exceptional service to customers 
  • Cultivated strong customer relationships by establishing a foundation of trust and reliability. Effectively addressed any arising issues by employing clear and concise communication, outlining the precise steps to be taken to resolve the matter and setting realistic timelines for resolutions. Additionally, demonstrated commitment to customer satisfaction through diligent follow-up and ongoing support.

Education
Masters of Business Administration (M.B.A) | Montclair State University | January 2023
Concentration: Human Resource Management
Memberships: The National Society of Leadership and Success

Bachelor of Arts in Public Relations | Rowan University | May 2017
Minor: Advertising
Honors: Cum Laude
Memberships: Tau Sigma National Honors Society, Public Relations Student Society of America

Certifications
Foundations of Leadership 1
Foundations of Leadership 2
Advanced Leadership
Executive Leadership
200 Hour Vinyasa Yoga Teacher Training

Technical Skills
Proficient in using a wide range of HR tools and software including: ADP TotalSource, ADP Workforce, Envoy Global, USICS, WorkDay, Global HR Research, LLC (Formely CSS), HireRight, Sterling One, Wavekeeper, Templify, 2X Marketing, LinkedIn Recruiter, Handshake, Fidelity, The Harrison Group, Spark Hire, Zoom, Skype, Bullhire, WISE, i3screen, IdentoGo, Jefferson Health, Concentra Urgent Care, HireRight, Trustforte Corporation, Central Registry and Child Abuse Record Information (CARI)

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Education

MBA @ Montclair State University
Sep 2020 — Feb 2023

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