Joel Dempsey

American National Insurance Company, Elmer, NJ/Chadds Ford, PA                                                                                   December 2017-Present

Licensed Insurance Agent

• Developed client leads and implemented marketing strategies.
• Established customer-focused, needs based review process to educate client’s on their coverage’s.
• Modeled exceptional customer service skills and appropriate diagnostic sales techniques.
• Achieved coveted Blue Vase Award for life insurance sales.
• Solicited new commercial and personal lines of business.

Farm Family/American National Insurance Company, Elmer, NJ                                                                                          February 2015-December 2017

Recruiting Director/Sales Associate

• Responsible for candidate pipeline development and screening.
• Development and implementation of strategic recruiting systems/processes
• Marketing channel development
• Tracking of new hires intern training progression.
• Ensuring companies staffing requirements are met.
• Tracking of new hires retention goals.
• Solicitation of new commercial and life insurance business.
• Total account review with current client base.

United States Air Force, Tinker Air Force Base, OK                                                                      April 2009-February 2015

Maintenance Operations Controller- May 2013- February 2015

• Monitored and coordinated aircraft flying and maintenance schedules.
• Maintained visibility of aircraft fleet health indicators.
• Diligently over looked proper execution of flying hours and schedule maintenance.
• Responded to emergencies by requesting support services and notifying appropriate personnel.
• Demonstrated reliable and effective communication skills in order to provide efficient work environment.
• Filed checklists, and maintained records on aircraft locations and regulations.

Training Manager- August 2012- May 2013

• Managed scheduling of annual audiology testing for over 300 aircraft mechanics.
• Supervised request and scheduling process for over 290 personnel.
• Ensured personnel stayed 100% compliant with all OSHA standards.
• Tracked over 20 personnel’s upgrade training and ensured data was updated.
• Directed CPR program certifying unit’s safety and combat readiness.
• Acquired additional training support for 35 personnel enabled for early deployment.

Electrical and Environmental Systems Specialist- April 2009- August 2012

• Supported 100% aircraft upgrade integrity with Boeing personnel for modification operation.
• Performed and supervised aircraft electrical and environmental functions and activities.
• Documented and verified aircraft maintenance and man-hour utilization.
• Troubleshot system malfunctions and performed operational checks after repairs were complete.
• Read and interpreted maintenance manuals, service bulletins, and other specifications to determine the feasibility and method of repairing or replacing malfunctioning or damaged components.
• Conducted routine and special inspections as required by regulations.
• Facilitated critical fuel system maintenance on 14 aircraft worth $4.6B.