- Logan Twp
- September 5, 2019
Karen A. Miraglia
302 Catawba Drive, Logan Twp., NJ 08085
(609) 313-4586
miraglia.karen@gmail.com
WORK EXPERIENCE
Group Melvin Design Camden, NJ
September 2008 - January 2018
- Office Manager for professional urban planning and design firm
- Reduced outstanding AR by one-third in the first 6 months through assertive debt collecting
- Maintained office efficiency by organizing office operations and procedures; designed filing systems; reviewed and approved supply requisitions; provided historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records
- Responsible for all facets of bookkeeping including preparing bills, accounts payable/receivable, payroll, human resources and benefits coordinator
- Prepared and delivered proposals, including RFPs and RFQs
- Developed and maintained productive relationships with clients, including municipal employees, private developers, elected officials and other professionals
- Established standards and procedures; measured results against standards; identified and executed necessary adjustments
- Informed management by preparing and analyzing special reports
- Responsible for all documentation to accurately track professionals’ billable time
McNamara Tile & Marble, Inc. Logan Twp., NJ
September 2001 – September 2008
- Executive Assistant for tile and marble installer
- Maintained office efficiency by organizing office operations and procedures; designed filing systems; oversee ordering and maintaining supplies; provided historical reference by defining procedures for retention, protection, retrieval, transfer and disposal of records
- Prepared proposals, follow up on clients, deposits and final payments
- Developed and maintained productive and meaningful valued relationships with employees
- Responsible for preparing proposals, billing, accounts payable/receivable, payroll, correspondence, scheduling, customer service, human resources and benefits coordinator
- Developed and maintained productive relationships with clients, including homeowners, builders, designers and other professionals
The Bentech Group Newport, DE
January 1999 – February 2001
- Project Coordinator for environmental company with leachate evaporation sites in four states
- Responsible for all documentation for the planning, constructing and operating of the sites
- Researched, prepared, published monthly reports meeting all deadlines, including proposals and permit applications for various state and federal agencies
- Developed and maintained productive relationships with on/off-site personnel and clients
American Red Cross Blood Services, Penn Jersey Region Philadelphia, PA
December 1982 - June 1995
- Held management positions, including Blood Service Director, Assistant Director Field Operations, Assistant Director Operations, Assistant Director Donor Services, Associate Director Donor Resources Development, Acting Director Donor Resources Development, covering 8 southern NJ counties and 5 Southeastern PA counties; hired as a blood donor recruiter with first promotion 10 months later
- Supervised up to 75 staff; responsible for hiring, training and retaining staff
- Researched, prepared and presented market analysis of potential areas for donor growth
- Trained and coached assistant managers and recruiters in their job responsibilities
- Located and secured a site for a permanent donor center; identified target areas for fixed donor sites
- Responsible for preparing, presenting, defending and meeting annual budget
- Identify and resolve concerns with staff, volunteers and donor groups to insure optimum customer service while meeting the blood collection goal
- Responsible for collecting up 300,000 pints of blood per year within Penn-Jersey region by recruiting blood donors from educational groups, industrial groups and small businesses
- Prepared and delivered presentations and training seminars to donors, non-donors, volunteers, staff, Boards of Directors and general public
- Developed and maintained relationships with high-level CEOs, administrators and managers
State of New Jersey, Division of Youth and Family Services Vineland, NJ
June 1979 - December 1982
- Senior Youth Associate for state residential treatment facility
- Supervised care and education of court-ordered emotionally-disturbed adolescents; supported the development and implementation of behavior modification programs for clients; provided emotional support within a structured program
- Created and updated detailed written reports on each client
- Developed and maintained relationships with client’s family, teachers and social workers
VOLUNTEER EXPERIENCE
Gloucester County Democratic Committeewoman 2016-2018
- Elected to office by more than 60% of district voters after campaigning for 16 weeks
- Evaluated qualifications to endorse competitive candidates; supported campaigning efforts for local, state and national candidates; represented constituents at county and state meetings
- Voted Recording Secretary for the Committee; duties included: prepared and distributed minutes to county authorities and Committee members, executed correspondence on behalf of the Committee
Project Coordinator for Kingsway Regional High School Musical Ad Program 2004-2011
- Coordinated advertising sale for the Musical Ad Program Book; saw a 200% increase in sales in first 2 years
- Acted as liaison between volunteer committee and high school staff, administration and faculty, director, graphic design specialists and publisher
- Trained & coached other volunteers
Parent Volunteer Coordinator for Logan Elementary School musical programs 2003-2011
PART-TIME POSITIONS
Teacher’s Aide, Toddlers ‘N Tots Preschool, Clarksboro, NJ 1998
Substitute Teacher, Logan Elementary School District 1998-99
Bank Teller, The Bank, Logan Township, NJ 2007
EDUCATION
Rowan University Glassboro, NJ
Earned post-graduate credits 1980-1984
St. Joseph’s University Philadelphia, PA
Bachelor’s of Science in Psychology 1979
REFERENCES
Available upon request