Experienced bookkeeper, administrative assistant
  • Logan Twp
  • September 6, 2019

Karen A. Miraglia

302 Catawba Drive, Logan Twp., NJ 08085

(609) 313-4586




Group Melvin Design                                                                                                                                                             Camden, NJ

                        September 2008 - January 2018

  • Office Manager for professional urban planning and design firm
  • Reduced outstanding AR by one-third in the first 6 months through assertive debt collecting
  • Maintained office efficiency by organizing office operations and procedures; designed filing systems; reviewed and approved supply requisitions; provided historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records
  • Responsible for all facets of bookkeeping including preparing bills, accounts payable/receivable, payroll, human resources and benefits coordinator
  • Prepared and delivered proposals, including RFPs and RFQs
  • Developed and maintained productive relationships with clients, including municipal employees, private developers, elected officials and other professionals
  • Established standards and procedures; measured results against standards; identified and executed necessary adjustments
  • Informed management by preparing and analyzing special reports
  • Responsible for all documentation to accurately track professionals’ billable time


McNamara Tile & Marble, Inc.                                                                                                                                    Logan Twp., NJ

                  September 2001 – September 2008

  • Executive Assistant for tile and marble installer
  • Maintained office efficiency by organizing office operations and procedures; designed filing systems; oversee ordering and maintaining supplies; provided historical reference by defining procedures for retention, protection, retrieval, transfer and disposal of records
  • Prepared proposals, follow up on clients, deposits and final payments
  • Developed and maintained productive and meaningful valued relationships with employees
  • Responsible for preparing proposals, billing, accounts payable/receivable, payroll, correspondence, scheduling, customer service, human resources and benefits coordinator
  • Developed and maintained productive relationships with clients, including homeowners, builders, designers and other professionals


The Bentech Group                                                                                                                                                              Newport, DE

            January 1999 – February 2001

  • Project Coordinator for environmental company with leachate evaporation sites in four states
  • Responsible for all documentation for the planning, constructing and operating of the sites
  • Researched, prepared, published monthly reports meeting all deadlines, including proposals and permit applications for various state and federal agencies
  • Developed and maintained productive relationships with on/off-site personnel and clients


American Red Cross Blood Services, Penn Jersey Region                                                                           Philadelphia, PA

                  December 1982 - June 1995

  • Held management positions, including Blood Service Director, Assistant Director Field Operations, Assistant Director Operations, Assistant Director Donor Services, Associate Director Donor Resources Development, Acting Director Donor Resources Development, covering 8 southern NJ counties and 5 Southeastern PA counties; hired as a blood donor recruiter with first promotion 10 months later
  • Supervised up to 75 staff; responsible for hiring, training and retaining staff
  • Researched, prepared and presented market analysis of potential areas for donor growth
  • Trained and coached assistant managers and recruiters in their job responsibilities
  • Located and secured a site for a permanent donor center; identified target areas for fixed donor sites
  • Responsible for preparing, presenting, defending and meeting annual budget
  • Identify and resolve concerns with staff, volunteers and donor groups to insure optimum customer service while meeting the blood collection goal
  • Responsible for collecting up 300,000 pints of blood per year within Penn-Jersey region by recruiting blood donors from educational groups, industrial groups and small businesses
  • Prepared and delivered presentations and training seminars to donors, non-donors, volunteers, staff, Boards of Directors and general public
  • Developed and maintained relationships with high-level CEOs, administrators and managers


State of New Jersey, Division of Youth and Family Services                                                                                              Vineland, NJ

                  June 1979 - December 1982

  • Senior Youth Associate for state residential treatment facility
  • Supervised care and education of court-ordered emotionally-disturbed adolescents; supported the development and implementation of behavior modification programs for clients; provided emotional support within a structured program
  • Created and updated detailed written reports on each client
  • Developed and maintained relationships with client’s family, teachers and social workers



Gloucester County Democratic Committeewoman                                                                                                     2016-2018

  • Elected to office by more than 60% of district voters after campaigning for 16 weeks
  • Evaluated qualifications to endorse competitive candidates; supported campaigning efforts for local, state and national candidates; represented constituents at county and state meetings
  • Voted Recording Secretary for the Committee; duties included: prepared and distributed minutes to county authorities and Committee members, executed correspondence on behalf of the Committee

Project Coordinator for Kingsway Regional High School Musical Ad Program                                             2004-2011

  • Coordinated advertising sale for the Musical Ad Program Book; saw a 200% increase in sales in first 2 years
  • Acted as liaison between volunteer committee and high school staff, administration and faculty, director, graphic design specialists and publisher
  • Trained & coached other volunteers

Parent Volunteer Coordinator for Logan Elementary School musical programs                                          2003-2011



Teacher’s Aide, Toddlers ‘N Tots Preschool, Clarksboro, NJ                                                                                                       1998

Substitute Teacher, Logan Elementary School District                                                                                                          1998-99

Bank Teller, The Bank, Logan Township, NJ                                                                                                                                   2007



Rowan University                                                                                                                                                                      Glassboro, NJ

Earned post-graduate credits                                                                                                                                                           1980-1984


St. Joseph’s University                                                                                                                                                 Philadelphia, PA

Bachelor’s of Science in Psychology                                                                                                                                                        1979


Available upon request

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