- Swedesboro
- January 28, 2019
Shenika S. Washington
skswash46@gmail.com 42 Monroe St. - Swedesboro, NJ 08085 - 724-954-0659
PROFESSIONAL QUALIFICATIONS
-Expert in Fundraising, Philanthropy, and Recruitment
-Experience in successful grant writing
-Specialize in transforming data into cohesive graphical reports
-Proven ability to adapt appropriately to demanding conditions
-Positive, professional attitude, committed to excellence
-Well versed in working with diverse cultures and socio-economic backgrounds
EXPERIENCE
Sales Coordinator January 2018- November 2018
Le` Meridien Philadelphia (Philadelphia, Pa)
-Distribute Sales accounts for Team of 6 Sales Managers
-Maintain a databased of confidential and intricate documents
-Budgeted department spending accounts
-Manage inventory of sales-related materials
-Coach the Sales Administrative Assistant
-Support the Director of Revenue Management in attaining revenue forecasts
-Mobilize the implementation of new organizational systems
-Coordinate volunteer opportunities for staff
Sales Administrative Assistant November 2017- December 2017
Le` Meridien Philadelphia (Philadelphia, Pa)
-Provided administrative support to Sales Team
-Maintain electronic and hard copy filing system
-Open, sort and distribute incoming correspondence
-Perform data entry
-Supported Sales Coordinator in Managing Sales accounts
-Assisted in resolving client issues
-Prepared confidential documents including correspondence, reports, drafts, memos and
emails
Program Director November 2013- September 2015
Big Hearts Little Hands Mentoring Program (Indiana, Pa)
-Spearheaded all program operations containing over 250 participants with an 85% match (mentor/mentee) rate
-Developed 2 employees using the SMART Goal strategy for both professional and personal development
-Secured financial contributors and grant funds upwards of $80,000
-Established fruitful working business relationships with local Human Service Agencies, and
community organizations
-Effectively enhanced local support and increased donor funds and interests
-Trained employees and volunteers according to state regulations and insurance compliance
policies
-Revitalized over 20 policies and procedures to comply with state standards, and regulations
-Developed efficient quarterly reports and fiscal projections for program advancement
-Pioneered and implemented a new curriculum for Summer Camp Leadership program
serving students in grades 6-12
-Transformed youth social and civic leadership club, Y Leaders Club
-Served on various committees, clubs and executive boards
-Taught CPR Certification courses
Case Manager July 2012- October 2013
Big Hearts Little Hands Mentoring Program (Indiana, Pa)
-Modernized the program records databased by developing an electronic filing system
-Prosperously managed a caseload of 175 children, with a match rate of 70%
-Recruited qualified mentor volunteers
-Developed innovative communication within all program sectors
-Conducted interviews of volunteer candidates and paired children with adult mentors
-Monitored progress of Mentor/Mentee relationships
Member Services Representative July 2011- June 2012
YMCA of Indiana County (Indiana, Pa)
-Performed clerical and financial responsibilities
-Registered customers for programs and events
-Responsible for greeting members and ensuring pleasant customer service experiences
-Provided Facility tours to potential members
-Balanced financial accounts
Customer Service Representative March 2010 - August 2010
TRG Customer Solutions (Indiana, Pa)
-Solved customer billing inquiries
-Surpassed quarterly company product distribution goals by 15%
Territory Sales Agent Summer 2008
Legacy Events (Marlton, NJ)
-Raised funds for a missing children campaign by way of sale and distribution of various products.
-Drove growth by catapulting company earnings and campaign results by an average of 25%.
EDUCATION
Indiana University of Pennsylvania
Bachelors of Arts/ Philosophy- Prelaw December 2011