Experienced Program Director
Experienced Program Director
  • Swedesboro
  • January 29, 2019

Shenika S. Washington


skswash46@gmail.com  42 Monroe St. - Swedesboro, NJ 08085 - 724-954-0659




-Expert in Fundraising, Philanthropy, and Recruitment

-Experience in successful grant writing

-Specialize in transforming data into cohesive graphical reports

-Proven ability to adapt appropriately to demanding conditions

-Positive, professional attitude, committed to excellence

-Well versed in working with diverse cultures and socio-economic backgrounds




Sales Coordinator                                                                                            January 2018- November 2018

Le` Meridien Philadelphia (Philadelphia, Pa)                                   

  -Distribute Sales accounts for Team of 6 Sales Managers

  -Maintain a databased of confidential and intricate documents

  -Budgeted department spending accounts

  -Manage inventory of sales-related materials

  -Coach the Sales Administrative Assistant

  -Support the Director of Revenue Management in attaining revenue forecasts

  -Mobilize the implementation of new organizational systems

  -Coordinate volunteer opportunities for staff


Sales Administrative Assistant                                              November 2017- December 2017

Le` Meridien Philadelphia (Philadelphia, Pa)                   

         -Provided administrative support to Sales Team

    -Maintain electronic and hard copy filing system

    -Open, sort and distribute incoming correspondence

    -Perform data entry

    -Supported Sales Coordinator in Managing Sales accounts

    -Assisted in resolving client issues

    -Prepared confidential documents including correspondence, reports, drafts, memos and                



Program Director                                                                                             November 2013- September 2015

Big Hearts Little Hands Mentoring Program (Indiana, Pa)

-Spearheaded all program operations containing over 250 participants with an                                   85% match (mentor/mentee) rate

-Developed 2 employees using the SMART Goal strategy for both professional and personal               development

         -Secured financial contributors and grant funds upwards of $80,000

  -Established fruitful working business relationships with local Human Service Agencies, and

   community organizations

          -Effectively enhanced local support and increased donor funds and interests

         -Trained employees and volunteers according to state regulations and insurance compliance


         -Revitalized over 20 policies and procedures to comply with state standards, and regulations

       -Developed efficient quarterly reports and fiscal projections for program advancement

      -Pioneered and implemented a new curriculum for Summer Camp Leadership program

        serving students in grades 6-12

      -Transformed youth social and civic leadership club, Y Leaders Club

      -Served on various committees, clubs and executive boards

      -Taught CPR Certification courses


Case Manager                                                                                                                      July 2012- October 2013

Big Hearts Little Hands Mentoring Program (Indiana, Pa)

    -Modernized the program records databased by developing an electronic filing system

    -Prosperously managed a caseload of 175 children, with a match rate of 70%

    -Recruited qualified mentor volunteers

    -Developed innovative communication within all program sectors

    -Conducted interviews of volunteer candidates and paired children with adult mentors

    -Monitored progress of Mentor/Mentee relationships


Member Services Representative                                                                      July 2011- June 2012

YMCA of Indiana County (Indiana, Pa)

    -Performed clerical and financial responsibilities

   -Registered customers for programs and events

   -Responsible for greeting members and ensuring pleasant customer service experiences

   -Provided Facility tours to potential members

   -Balanced financial accounts



Customer Service Representative                                                      March 2010 - August 2010

TRG Customer Solutions (Indiana, Pa)

    -Solved customer billing inquiries  

    -Surpassed quarterly company product distribution goals by 15%


Territory Sales Agent                                                                                                    Summer 2008

Legacy Events (Marlton, NJ)

   -Raised funds for a missing children campaign by way of sale and distribution of various products.

   -Drove growth by catapulting company earnings and campaign results by an average of 25%.



Indiana University of Pennsylvania                                                               

Bachelors of Arts/ Philosophy- Prelaw                                                                          December 2011


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